Chateau Cartier Hotel & Resort Ascend Hotel Collection
Ce que disent les invités
The style of the hotel and restaurants
Matthew
octobre 2023
Ok… hear me out ! Great staff and customer service. I didn’t even ask for help yet staff was able to help me to find right parking. They were so helpful friendly and went above and beyond. Although I was an anal and arrived an 2 hours early they let me check in. Everything was clean and I felt very relaxed the minute I walked in
Rose
octobre 2023
The rooms were very large and had French doors separating the bed from the living room area. In the two queen bed room there were also French doors creating 2 separate rooms. Each area had a TV. Also loved full bottles of hand lotion, shampoo, conditioner and soap. Nice and quiet too and beds comfy. Staff was lovely. Of course, Koena Spa! When they say attached, they mean it! Literally take elevator down to basement and you are steps away. You can come and go once you pay for the day. The food at the spa is amazing and cocktails can go outside. The whole experience was luxurious!
Denis
décembre 2023
The view over the spa was beautiful and the room so super clean and roomie! A lot bigger than I expected which was awesome! And it was super convenient that it was connected to the spa and made it super comfortable walking around in my robe/bathing suit!
Mcintyre
janvier 2025
- Bed was extremely comfortable - Suite was large with french doors to separate bedroom from living space - Bedside lamps offered ample outlets for charging devices - Two televisions - Large countertop in bathroom - View of the spa - Proximity to the spa - Free parking - 2 restaurants to choose from for dinner
Merrym
août 2023
We liked our room. Nice view. The room looked like it was in the middle of renovation. The light on the wall was just a bulb with no cover. And the there was no coffee table in front of the couch. But it was clean and roomy and the bed was comfy!
Jackie
janvier 2024
Staff was friendly patient and knowledgeable Location is ideal and not far from transit Spa was relaxing Overall mood of hotel was very relaxing Hotel lay out is very is easy to maneuver
Deonne
juin 2023
The room was spacious and had Keurig coffee machine, bottles of water and smelled fresh and clean. I didn't have the same room when we went back, so I can tell, it all depends on your luck and what you ask for. Service desk asked us to pay for complementary coffee and water downstairs. Accommodation is very nice along with the wellness center. Considering the time of year, it was the right decision and we will return if prices stay same.
Margueritte
janvier 2023
The room was large and spacious. The beds were very comfortable and the room was clean. Great spa and nordic pools if you are looking for that. I was very happy that they allowed me to cancel my 5 night booking and leave after one night when they did not have the facilities I was expecting.
Dawne
juillet 2022
nice large room, confortable pillows.
No
mai 2024
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